Q: Where do I ship my media?
A: You'll be emailed instructions upon completing your purchase.
Q: I have 12 tapes. Do I just change the Item Purchase Quantity?
A: Exactly! That's all you do.
Q: Do you give quantity discounts?
A: We do give quantity discounts starting at 50 units.
Q: How long does it take?
A: Typically 10 days from receiving your media (and often quicker!)
Q: Do you offer rush service?
A: YES, we offer Rush 24-Hour Service Turnaround with overnight return shipping.
Q: How does rush service work?
A: Simply select the Rush 24-Hour Service Turnaround option and overnight your media to us.
Q: Do you calibrate your equipment to my media?
A: Yes, we calibrate to your media's color bars (if any).
Q: Do you add processing?
A: We do not add processing other than real time Time Base Correction.
Q: Can you transfer other formats? Yes! Give us a call or send us an email if you don't see what you're looking for.